Talk to A8 Core.
Pick the fastest path below, or send a note with the form. We read everything.
Prefer to talk?
Book time directly on the calendar — no back-and-forth.
Developer support, built for builders.
Most answers live in the docs. When you need a human, reach the right team directly — and know what to expect before you write.
Documentation & API reference
Guides, endpoint references, quickstarts, authentication, and webhook docs — searchable and versioned.
Open the docs →Status & incidents
Live platform status, uptime, and incident history. Subscribe to get real-time updates before you have to ask.
View status →Developer community
Ask questions, share integration patterns, and learn from other teams building on the account core.
Join the community →Production credentials and SLAs are scoped in your order form. Sandbox is provided as-available — see status for current environment health.
Security is the product.
A8 Core™ is account infrastructure for regulated institutions. Here’s how to report an issue, request our security documentation, and review the controls behind the platform.
Report a vulnerability
Responsible disclosure to security@a8core.com. We acknowledge within one business day and won’t pursue good-faith research. Rewards via our program.
See bug bounty →Request security documentation
Security package available under NDA: controls overview, penetration-test summary, subprocessor list, and our completed security questionnaire.
Start with an NDA →Trust & compliance portal
Our security architecture, data-handling practices, certifications roadmap, and current subprocessors — in one place.
Open the security portal →For coordinated disclosure or a security review tied to a procurement, email security@a8core.com and reference your organization. Critical reports are triaged 24×7.
Send a message
Thanks — message received.
We’ll get back to you within one business day.
Legal
Agreements and policies that govern working with A8 Core™ — start with the mutual NDA and API Terms.
Mutual NDA
Execute a mutual NDA before sharing anything confidential.
Review →A8 Core™ API Terms
The terms governing use of the API, webhooks, and credentials.
Review →Cookies policy
How we use cookies and how to manage your preferences.
Review →Privacy policy
How we collect, use, and protect personal data.
Review →Security policy
Coordinated vulnerability disclosure and security contact.
Review →Terms of use
The terms governing use of the A8 Core™ website and services.
Review →